Refund Policy

Last Updated: February 26, 2025

Our Commitment

We stand behind our service. If you're unsatisfied with Go Feedback, contact us at support@gofeedback.app and we'll work to make it right.

Refund Eligibility

Subscription refunds are available under these conditions:

Requests within 30 days of initial purchase
Technical issues we cannot resolve within 72 hours
Duplicate or accidental charges

Non-eligible cases include:

Partial-month usage after 30 days
Change of mind after 30 days
Account suspension for policy violations

Refund Process

To request a refund:

Email support@gofeedback.app with your account details
We'll respond within 2 business days
If approved, refund processed within 5 business days

Refunds are issued to your original payment method. Processing times vary by financial institution.

Subscription Cancellation

You may cancel anytime via your account settings. Cancellations take effect at the end of your billing cycle. No prorated refunds for partial periods.

Contact Us

Questions? Contact support@gofeedback.app