Privacy Policy

Last Updated: February 26, 2025

Introduction

We protect your personal information while using Go Feedback (the "App"). This Policy explains how we collect, use, and safeguard your data in compliance with global privacy laws.

Data We Collect

To provide our services, we collect:

Account information (email, profile details)
Payment data via Lemon Squeezy
Social media info when linking accounts
Usage data (IP, device info, interactions)

Data Collection Methods

We gather information through:

Direct user input during registration
Automated tracking technologies
Third-party services (e.g., social logins)

Learn more in our Cookie Policy.

Data Usage

We use your data to:

Provide and improve services
Process subscriptions
Communicate updates
Prevent fraud

Data Retention

We retain data while your account is active and up to 5 years after closure for legal compliance. Some information may be kept longer for fraud prevention.

Children's Privacy

Our services are not directed to users under 13. We delete unauthorized child accounts immediately. Parents may contact support@gofeedback.app for concerns.

Data Sharing

We only share data with:

Payment processors
Analytics providers (Plausible, PostHog)
Legal authorities when required

Data Security

We implement industry-standard measures to protect your information. Data is stored in secure UK-based servers.

Your Rights

You can:

Access/update your information
Request data deletion
Opt-out of marketing
Object to processing

EU users have additional GDPR rights outlined in full policy.

California Rights

CCPA grants right to know/delete personal data. Contact support@gofeedback.app to exercise rights.

Updates

We may update this policy. Continued use after changes constitutes acceptance.

Contact

Questions? Contact our team:

support@gofeedback.app

EU Representative: Haseeb Majid - hello@haseebmajid.dev